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FAQ & Guides / Payment & billing / Charged ¥21,780 by myfans? Check Your Plans and Premium

Charged ¥21,780 by myfans? Check Your Plans and Premium

Updated and checked against the myfans help centre on 28 October 2026

Short answer

Open your myfans purchase history and compare the date, amount and statement name with your card statement.

An unfamiliar charge may be a creator plan, a separate Premium subscription or another purchase. Check your records before assuming what it is.

Check purchase history

In myfans, select Account, then Purchases & saves, then Purchase history. Open a purchase to see the product type, creator, amount, date and payment details. Automatic renewals are included; paid purchases show the statement name and the last four card digits.

Compare active subscriptions

Check your creator plans and myfans Premium separately. Premium costs ¥1,980 per month plus a purchase fee; an annual option also exists. myfans lists ¥21,780, ¥22,572 and ¥23,760 as possible Premium charges in its support form. A matching amount alone does not establish what your charge is. Check your own purchase record and any other account you may have used.

If you still do not recognise it

Contact myfans through its support form if the charge remains unexplained. myfans says an account may be suspended if a card company reports an unauthorised payment or a user reports an unfamiliar payment to their card company. You can still contact your card issuer promptly if you suspect fraud; follow its advice.

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Purchase fees are added on myfans. Check the total and plan coverage before paying.

Stop future renewals

Creator plans and Premium are separate subscriptions. Cancelling one does not cancel the other, so check both if you wish to stop both. Access and refund conditions can differ; read the cancellation details before proceeding.

See our card statement name guide, free trial charges guide and cancellation guide.

Quick answers

Does a matching Premium amount prove the charge is mine?

No. Compare the purchase history and account details, and contact support if the charge remains unexplained.

Does cancelling Premium also cancel creator plans?

No. myfans says each must be cancelled separately.

Next step

Ready to try it?

Follow the six-step checklist, from sign-up to your first plan.

Sources
  1. Purchase history (Japanese) · English version
  2. Premium membership (Japanese) · English version
  3. myfans support form
  4. Account suspension (Japanese) · English version
English links are myfans’ own translations and can lag behind the Japanese pages; where they differ, this guide follows the Japanese version. myfans can change its rules at any time. If something here is out of date, tell us at contact@japancreatorfind.com.
Page changes

· Published page revision: 2026-10-27. Each detail keeps the date it was checked.

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