Getting started

Start with registration, phone verification and finding creators.

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Can I verify with a non-Japanese phone number?

myfans does not state whether non-Japanese phone numbers can be used for verification. Phone verification is required before you can pay. Checked 26 Oct 2026 against myfans help pages. myfans

Is there a myfans app?

myfans doesn't list an official app. It's designed to be used in a browser such as Safari or Chrome, and it warns that in-app browsers (inside social apps) may not display it properly. Checked 26 Oct 2026 against myfans help pages. myfans

How do I change the myfans language?

Go to Account → Account information → Language settings. myfans hasn't published the full list of supported languages, so some pages may still appear in Japanese. Checked 26 Oct 2026 against myfans help pages. Read the language guide myfans

What if I can't receive the verification SMS?

The Japanese version of myfans help 7189483310095 lists a voice-call code; the English version of the same article says it is currently not available. Checked 26 Oct 2026 against myfans help pages. myfans

Can I use myfans from overseas?

myfans says people can register and use the service from overseas. It does not publish a list of countries where the service is restricted. Checked 26 Oct 2026 against myfans help pages. myfans

Payment & billing

Check payment methods, charges and purchase records.

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What name will show on my card statement?

Your statement will show a name other than "myfans". myfans does not publish the exact wording, but the name used for your own purchases appears in your purchase history. Checked 26 Oct 2026 against myfans help pages. myfans

Which payment methods work?

The official list is Visa, Mastercard and JCB cards, BitCash, Paidy, atone and pay-later (convenience store or bank ATM). Debit and prepaid cards are accepted, though myfans notes some cards may not work. American Express, PayPay and local methods such as PromptPay aren't on the official list. myfans doesn't say whether cards issued outside Japan are accepted. The English edition of myfans help says JCB cards cannot be saved in advance and must be entered on an external payment screen. The current Japanese edition does not state this. Check the payment screen for your purchase (checked 30 October 2026). Checked 26 Oct 2026 against myfans help pages. myfans

Why is the charge higher than the plan price?

A purchase fee is added at checkout, and your card company may add an overseas transaction fee, so the plan price is not the final charge. myfans does not publish the purchase fee amount. Checked 26 Oct 2026 against myfans help pages. myfans

Why is there a separate ¥1,980 charge?

It may be myfans Premium, priced at ¥1,980 per month plus a purchase fee. Confirm the charge in Purchase history. Premium and creator plans are separate subscriptions: cancelling either one does not cancel the other. Checked 26 Oct 2026 against myfans help pages. myfans

Can I get a receipt?

The official help does not explain how fans can obtain a receipt or invoice. Purchase history shows the item, creator name, amount, purchase date including renewals, payment method, card last four digits and statement name. To open it, go to Account → Purchases & saves → Purchase history. Checked 26 Oct 2026 against myfans help pages. myfans

What should I do about an unfamiliar charge?

Check Purchase history, Premium, renewals and any other accounts you use. If the charge remains unexplained, contact official support with screenshots of the statement and payment notification. Checked 26 Oct 2026 against myfans help pages. myfans

How can I filter my myfans purchase history?

In Purchase history, use the filter at the top to narrow purchases by date range or product type. Checked 26 Oct 2026 against myfans help pages. myfans

Plans & cancellation

Understand subscriptions, renewal and cancellation before paying.

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Why can't I see a creator's posts after I cancel?

For a regular monthly plan, posts tied to the plan stop being viewable on the day you cancel, and there are no prorated refunds. Plans renew automatically, so cancel by the day before renewal. Bundle plans (several months paid together) work differently: myfans says bundles cancelled on or after 14 Nov 2025, 19:10 JST stay viewable until the end of the paid term. One older help page words this by contract date instead, so check the term and cancellation conditions on your cancellation screen. Checked 26 Oct 2026 against myfans help pages. myfans

How do I cancel and check what I'm subscribed to?

Go to Account → Purchases & saves → Library → Subscribed plans → "・・・" → Cancel this plan. The same Library page shows every plan you're on, and Purchase history shows what you've paid. Checked 26 Oct 2026 against myfans help pages. myfans

How do I cancel myfans Premium?

Open Account → Purchases & saves → Subscribed plans → Other subscribed plans → myfans Premium → Cancel, then complete the confirmation steps. Premium functions stop immediately and there is no prorated refund. Creator plans must be cancelled separately. Checked 26 Oct 2026 against myfans help pages. myfans

Access, safety & account

Get help with access, account safety and account deletion.

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How can I tell a creator is real?

Open the creator's page on myfans.jp itself and pay only inside myfans with the methods it lists. Impersonating others is against myfans' terms. If someone sends you to another app or asks you to pay by bank transfer, gift card or crypto, treat it as a red flag. Every creator link on JapanCreatorFind goes straight to the creator's myfans profile. Checked 26 Oct 2026 against myfans help pages. myfans

Is it OK to buy through an agent or share an account?

myfans' terms say only the account holder may register, and lending or transferring an ID or password, or letting a third party use your account, is prohibited. Buying through someone else's account can break those rules, so we don't recommend proxy-purchase services. Checked 26 Oct 2026 against myfans help pages. myfans

How do I delete my myfans account?

First cancel every creator plan and myfans Premium. You cannot delete your account while either is active. A bundle also prevents deletion until its term ends, even if you cancel it. Official help says no completion email is sent and card information is deleted. It does not state whether purchase history survives deletion. Checked 26 Oct 2026 against myfans help pages. Deleting Your myfans Account: What Happens to Plans and Purchases myfans

Can I have more than one myfans account?

myfans permits multiple accounts. Each account needs its own email address, and one phone number can verify only one account. Checked 26 Oct 2026 against myfans help pages. myfans

Comparisons

Compare platforms and their published rules.

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More about purchases and renewal

Can I still view single posts I bought after I cancel a plan?

If myfans removes a post for a legal or terms violation, or the creator withdraws, a purchased single post also becomes unviewable. Checked 29 Oct 2026. myfans help: cancellation; removal and withdrawal.

What happens if a renewal payment fails?

For a card-paid plan (bundles included), the plan is shown as payment failed and its content cannot be viewed during that period; sample videos remain viewable. Change your payment method and complete re-payment within 14 days of the failure and viewing resumes. If re-payment is not completed within 14 days, the plan is cancelled automatically. This procedure does not apply to Paidy, atone or BitCash. Checked 29 Oct 2026 against myfans help.

Page changes

· Published page revision: 2026-10-27. Each detail keeps the date it was checked.

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