MyFans Refunds: What You Can and Can’t Get Back

In short: MyFans rarely refunds fans. Knowing the rules before you pay — and when to cancel — matters more than knowing how to ask for your money back.

Plans

There is no prorated refund when you cancel a plan before the month ends, and you lose access to that plan’s posts as soon as you cancel.

Cancel by the day before your renewal date. MyFans won’t refund trouble caused by cancelling on the renewal day itself.

If you cancel and then rejoin the same plan, you pay again and that payment isn’t refunded.

When content isn’t what you expected

MyFans doesn’t refund a plan because its content differed from what you expected, or because a creator didn’t deliver a promised campaign or bonus. Contact the creator directly.

Before you subscribe, read the plan description and check which posts the plan unlocks.

myfans Premium

Premium is MyFans’ own paid membership (¥1,980 a month, or a cheaper yearly plan, plus a purchase fee) for features such as high-quality playback, scene jump and playlists. Once you join, it can’t be returned or changed, and there is no prorated refund if you cancel early.

Currency differences

Prices are set in yen. If your card is charged in another currency, your card company sets the exchange rate and may add an overseas fee. MyFans bills the same yen amount even if the rate moves.

Creators to start with

See all creators →

Quick answers